Värmen.se is headquartered in Stockholm. The company's postal address is Djupdalsvägen 1, 192 51 Sollentuna. If you have any questions, please contact us via our live chat where we will help you immediately.

Ordering
When you complete your order, an order confirmation will be sent to the email address you provided. In the confirmation you will find all information about the products, price, as well as billing and delivery address. If you notice any errors in the order confirmation, please contact us via live chat.

Delivery
Normal delivery times are 1-4 days. Orders placed over the weekend will be shipped the following Monday. If there are any delays, please contact us via live chat.

Prices
All prices on our website are quoted in SEK and include 25% VAT. We reserve the right to adjust prices due to incorrect information or changes from our suppliers.

Right of withdrawal
As a customer, you have a 14-day right of withdrawal from the date you receive your order. To exercise your right of withdrawal, you must contact us via live chat. Return shipping is paid by the customer and the products must be sent back in their original packaging.

Complaints and claims
If your product is defective or misshipped, please contact us via live chat for assistance with your claim. We will cover return shipping for approved claims.

Limitation of liability
Värmen.se is not responsible for indirect damages that may arise due to the product or for delays caused by circumstances beyond our control (force majeure).

Product information
We reserve the right to make corrections or final sales and cannot guarantee that images reflect the exact appearance of the product.

Personal information
By shopping at Värmen.se you accept our data protection policy. Your personal data is processed in accordance with GDPR and is only used to process your order and communicate with you about marketing and promotions if you agree to this.

Changes to terms and conditions
Värmen.se reserves the right to change these terms and conditions at any time. All changes will be posted on our website and will be deemed accepted upon your visit or order.

Dispute and choice of law
In the event of a dispute, we will follow the decision of the Swedish National Board of Complaints or a similar dispute resolution body. All disputes shall be interpreted in accordance with Swedish law.